By Karim Salmi / Blog / 0 Comments

Why me?

You turn on your computer, ready to start your day. Yet after you log on you are greeted by a strange urgent message “Your Computer is infected!” You have never seen this message before, but it popped up where all the important Microsoft notifications seem to arrive, in the lower right hand corner. Sitting there you have “Why me?” moment, and start consider why your antivirus didn’t initially pick up on the invasion.

Antivirus software is a great tool to prevent viruses from infecting your computer. However, not all virus and antivirus programs are built the same. Everyday new virus programs are being launched to infect your system with varying agendas. While Antivirus program writers are doing their best to anticipate and counteract these attacks, these programs are getting trickier and more difficult to get rid of.

To prevent your computer from becoming infected, the single most important thing you can do is be careful of the sites you visit (and who you allow on your computer) and the attachments you open. Many of us use our devices to download and stream content, play games, and have access to varying applications. Oftentimes, these viruses will piggy back their way into your system with harmless content that you have allowed to enter. With your blessing, these programs slip in and wreak havoc, so be wary of sites offering access to movies and music that are still in theaters or haven’t been released yet. The old saying “If it’s too good to be true, it probably isn’t” couldn’t be any more appropriate.

If your system is already infected, your first step may be to try to run a scan with your antivirus software. Most Antivirus program settings give you the option to run a quick or full scan. For a suspected virus a full scan will probably be needed, but be prepared to wait a while, full scans can sometimes take hours.

Occasionally, due to interference from the virus, the scan may be unable to complete, complete too quickly, or may not detect what you know is lurking in your system. Be prepared for this possibility. If you are faced with this problem, it may be time for more drastic measures such as an Operating System Reload.

If you are not comfortable reloading your operating system, or no longer have the appropriate software, taking your computer to a professional is nothing to be shy about. Computer repair technicians have the tools to remove virus and malware programs, as well as to reload your operating system. They can preserve your data, add antivirus software to protect your system in the future, and make sure your computer is performing the way it should.

By Karim Salmi / Blog / 0 Comments

With Windows 8 and 8.1 turning out to be a complete nightmare for most users, the upcoming (unknown) release of Windows 10 is a source of wary excitement to loyal Microsoft fans. Although Windows 8 was an ambitious upgrade from a simple clean format like Windows 7, anticipation quickly turned to woe as even the most savvy user was faced with system crashes, weird Windows 8 specific bugs, and a convoluted user experience.

Windows 10 promises to change that, even bringing back the comfort of the start menu we missed so terribly. While there are still features reminiscent of Windows 8, they aren’t as blatant and are now customizable. No more worries about being sent somewhere you never planned to go because your mouse travelled too far to the outer edge.

The live tiles we have come to love are still available and you can find them neatly tucked in with the start menu. There is also a really convenient, customizable notification center that can be brought from the right hand corner keeping you up to date with news, weather, and social media.

Additionally Cortana will be making her debut to the desktop Operating System. User’s familiar with Cortana on their Windows phone will be pleased to know they can now enjoy their favorite personal assistant on a broader scale, and coupled with Continuum will allow the user to seamlessly switch from one device to another.

The most exciting part about the upcoming release of Windows 10 is also the news that Users with Windows 7, 8.1 and even those with the Windows 8 phone will be able to upgrade their systems to Windows 10 for free within the first year of its release. This is fantastic news for those saddled with the nightmarish Windows 8.1 system, and the adventurous Windows 7 users, especially with 10 looking to be more mouse and keyboard friendly.

While Windows 8 turned out to be such a disappointment, it’s hard not to hope that Microsoft got it right this time. Let us know if you will be making the switch!

By Karim Salmi / Blog / 0 Comments

We made it past the holidays and into a beautiful new year. Soon the fresh buds of spring will begin to sprout and with it our motivation to roll back our sleeves and scrub winter away will ensue. As we cleanse our homes and spruce up our yards, one thing we all forget is our computers. Months of streaming, downloading, social networking, and surfing may have left your computer clogged and sluggish.

Obviously a scrub brush and chemicals won’t give you a clean system, but running a full scan using your Antivirus software, and implementing a program such as Malwarebytes can. If you are not currently protected or your anti-virus has expired, check out the website Ninite.com to download an antivirus such as Microsoft Security Essentials to get your computer protected.

Another step towards a fast clean system, would be to remove any unused programs, games and software. Random applications such as ones that generate coupons, keep you updated on time and temperature, or programs that are set to open and start when you first turn your computer on can slow things down to a snail’s pace. Removing these items or changing their settings will help your system to get running faster and unburdened.

Finally, you may want to look at your browser settings. Chrome, Firefox, and Internet Explorer all have tools and settings that you can change and reset for a clean internet experience. Settings that log passwords, addresses, and credit card information may not be ideal for you and you may want to clear that information, as well as deactivating this feature to prevent it from storing your information in the future. Additionally, check for changes within the homepage directing you to places you haven’t designated or search engines you are not familiar with. Cleaning up your browser will make your online experience safer and faster.

If you don’t feel comfortable making these changes to your system or you are experiencing pop-ups and messages even after your attempt to clean your system, it may be time to call in a professional. Computer repair technicians are trained to remove virus’s and clean your operating system. They will evaluate the degree of infection and work to protect your data from loss or damage. They may even be able to upgrade ram, replace your old hard drive with a solid state drive, or install a new video card for a fresher, faster running system.